Account related

Why is the available amount in the account negative? What's the impact?

The account shows a negative value, indicating that the account is in arrears. At this time, the user cannot apply for cloud services, and can only apply for new resources only by recharging the account and paying the arrears and having a certain operational balance.

What is the impact of account delinquency?

If the account is in arrears, the user will not be able to purchase new cloud service resources, the platform will send a reminder notice, and will take measures including but not limited to the following to maintain the platform's rights and interests, and all responsibilities or losses caused by this are the user's own. bear:

• All the cloud service resources applied for under the user name are recycled, and the data is not retained.
• Require users to pay liquidated damages in accordance with the law.
• Measures that other platforms may take in accordance with the law.

Has the frozen fee been charged by the platform?

The frozen fees are not actually consumed. When you create a pay-as-you-go (postpaid) instance, a portion of the funds on your account are frozen (either with available balance or with vouchers). After the instance is shut down, the frozen charges are immediately unfrozen.

Can the frozen fee be refunded immediately after returning the machine?

Yes, after the instance is shut down, the frozen fees will be returned to the balance immediately.

What is the debit order?

The amount of the voucher will be deducted first, and then the balance of the cash recharge account will be deducted.