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Invoice related

Can the purchase of instances and data storage be invoiced?

The cash payment amount can be invoiced, and the invoice type is an individual/enterprise/organization VAT ordinary invoice.

Where to invoice?

To request an invoice, log in to Console > Cost Center > Invoice.

Can it support the issuance of electronic invoices?

Yes, Hengyuan Cloud currently supports the issuance of electronic invoices, which can be applied in the fee center.

How is my billable amount calculated?

Your billable amount is calculated based on your Top-up Amount - Invoiced Amount.

What are the non-billing amounts?

Temporarily do not support the issuance of invoices are:

  • Billed section
  • Refunded part
  • Voucher deduction section

Is there a time limit for invoicing?

There is no time limit for applying for invoicing, and you can apply for an invoice by yourself in the console.

How long does it take to issue an invoice?

Electronic invoices will be issued to you within 5 working days after you submit your invoicing application.

How long does it take for the product to be billed?

After recharging, you can apply for billing. To request an invoice, log in to Console > Cost Center > Invoice.

What is the project name of the invoice issued by the platform?

According to the company's business scope and with the approval of the relevant tax authorities, the type of invoice issued by the platform is: information technology services.

Why is there no company stamp on the invoice issued?

According to the latest policy, the new version of the electronic invoice does not have the company seal in the lower right corner. Electronic signatures have been used instead of the special invoice seal. Its legal effect, basic purpose, and usage regulations are the same as those of ordinary VAT invoices. Announcement of the State Administration of Taxation on the Comprehensive Service Platform for Value-Added Tax Invoices and Other Matters (Announcement of the State Administration of Taxation [2020 No. 1]).

Excuse me, when the university reimburses the reimbursement, in addition to the invoice, it is necessary to provide specific details. What should I do?

Due to differences in reimbursement policies of colleges and universities, if you need the consumption details of cloud servers (such as order details, quotation forms, etc.), you can contact customer service to issue an information technology service certificate (with company seal) as a supplementary material for invoice reimbursement.