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Shipping Policy

Billing model

Gpushare Cloud provides two types of cloud server purchase methods: weekly, monthly and pay-as-you-go, which are suitable for user needs in different scenarios.

The following table lists the differences between the three billing models:

Instance billing model Weekly Monthly Pay-as-you-go
payment method Prepaid Prepaid Freeze fees at the time of purchase, billed hourly
unit of charging Yuan/week Yuan/month Yuan/sec
unit price lower unit price low unit price higher unit price
Minimum usage time Use at least a week Use at least one month Billed by the second, billed by the hour, buy at any time and release at any time
Instance configuration adjustment Configuration adjustment is not allowed Configuration adjustment is not allowed The configuration can be lifted and lowered at any time, and can be subcontracted weekly and monthly
scenes to be used Suitable for training tasks that take longer Suitable for training tasks that take longer Suitable for short training sessions

Monthly and weekly

Weekly and monthly subscription is a prepaid model for cloud server instances, where one month or one week's fee is paid in advance. This payment model is suitable for scenarios where equipment demand is estimated in advance, and the price is lower than the pay-as-you-go model.

Weekly and monthly cloud server instances are purchased first and then used: when a user purchases cloud services using prepaid methods, the system will calculate the corresponding amount in the user's cloud account according to the resource hardware (including graphics card type and graphics card number) selected and purchased by the user. deduct.

Therefore, before purchasing cloud services, users can check the available balance of the account in the fee center. If the balance is less than the amount that will be deducted by the system, please recharge before purchasing.

After the monthly subscription expires, the instance will be deleted after more than 10 days.

Weekly and monthly cloud server expiration reminder, see>

Pay-as-you-go

recharge Pay-As-You-Go Maximum Instances Maximum number of graphics cards for a single instance
Not recharged 1 1
Recharge less than 100 3 1
Recharge greater than or equal to 100 3 unlimited

Pay-as-you-go instances are 1 unrecharged and 3 recharged. If the recharge reaches 100, you can use multiple cards in a single instance, and if it is less than 100, you can only use a single card.

Pay-as-you-go is an elastic billing model for cloud server instances. You can activate/delete instances at any time and pay based on the actual usage of the instances. The granularity of billing time is accurate to the second , and there is no need to pay in advance, and settlement is made every hour on the hour. This billing model is suitable for short-term training scenarios, and the unit price is higher than the weekly and monthly billing model.

When you activate a pay-as-you-go cloud server instance, the instance's fee will be frozen for one hour in advance (which can be paid by using the available account balance or voucher), and will be settled every hour (Beijing time). The actual usage time of the hourly instance is deducted. The unit price of the instance is presented by the hour at the time of purchase, and the price is calculated by the actual number of seconds used at the time of settlement. The cost is rounded to the nearest 2 decimal places. The starting point of billing is the time when the instance is successfully created, and the end point is the time when you initiate the shutdown operation.

When you create a pay-as-you-go cloud server, the system freezes the instance fee for one hour. When the instance is shut down, the system will unfreeze the frozen charges.

After a pay-as-you -go instance is shut down (after the instance enters the shutdown state), the instance fee will no longer be charged.

The instance will be deleted more than 10 days after the pay-as-you-go shutdown.

The pay-as-you-go model will have the following effects after the instance is shut down (after the instance enters the shutdown state) :

  1. The instance's graphics card will no longer remain, so launching the instance again may fail. At this point, you can try to start again at another time, or perform instance migration.
  2. During shutdown (the instance is in the shutdown state) it cannot support many operations other than instance startup (such as restarting the instance, resetting the password, subcontracting weekly and monthly billing, etc. related operations, etc.), If you need to operate, please do it after powering on**.
  3. The instance needs to be shut down when performing instance migration, image creation, and image restoration operations. No charge during the shutdown.

data storage

We provide you with data storage services, including cloud disk storage and NAS storage, see Data Storage for details. The platform has a certain amount of free cloud disk storage space for each user. The excess part is 0.0004 yuan/hour per G, and the current storage usage can be viewed in personal data. At the same time, it also provides users with NAS storage, which is convenient for users to share data across instances. The platform also provides each user with a certain amount of free storage space, and the excess part is 0.0007 yuan per G per hour.

Data storage fees are billed hourly, please keep your account balance sufficient. When data storage is in arrears, the system will keep your data for 10 days free of charge. After 10 days, if the arrears are not paid, all data will be erased and irretrievable.

After the pay-as-you-go shutdown or the monthly subscription expires, the instance local disk /hy-tmp data will be deleted after more than 24 hours.

In the event of arrears, personal data, shared storage will be deleted at 12:00 noon on the 15th day after the arrears are counted /hy -nas, custom image.

Pay-as-you-go balance freezing instructions

When you create a pay-as-you-go (postpaid) instance, some funds in your account will be frozen (available balance or vouchers can be paid); if the balance (available balance + vouchers) is less than the freezing fee, it cannot be created; This part of the funds will be unfrozen after the resources are released or the resources are released due to arrears in your account; the frozen amount > no actual consumption, it cannot be used in the frozen state, and it will be resumed after unfreezing.

Related records viewing path: [Official Website Console] > [Expense Center] > Revenue and Expenditure Details

Description of arrears

Warning statement

Alert Type instruction
Instance expiration warning The instance will push an expiration warning message to the user within 72 hours before expiration. Alert messages will be displayed on the My Instance page. In the future, the notification methods of internal letter, email and text message will also be opened, so stay tuned.
Instance Balance Insufficient Alert The system will estimate the consumption in the next 72 hours based on the running status of the current instance. If the balance is not enough to pay for the consumption in the next 72 hours, an expiration warning message will be sent to the user.
The warning message will be displayed in My Instance. In the future, the notification methods of internal letter, email and text message will also be opened, so stay tuned.
Data storage balance alert Data storage charges are billed at 0:00 on the 1st of each month. Five days before settlement, the data storage fee for the current month will be estimated. If the balance is insufficient to pay the data storage fee for the current month, a balance warning message will be sent to the user. Warning messages will be displayed on the personal data page.
Data storage arrears reminder The data storage fee is settled at 0:00 on the 1st of each month. If the account balance is insufficient and deducted as a negative value, a data arrears reminder will be sent to the user. Alert messages are displayed on the personal data page.
  • Since your actual resource consumption may change constantly, there may be some errors in the balance warning.
  • When the pay-as-you-go resources are no longer used please shut down or release in time to avoid further deduction.
  • When the account is debited as a negative value, it means that the account is in arrears. Please recharge in time to repay the arrears, so as not to affect your normal use.

recycling mechanism

  • If the account balance is sufficient, if you have set up automatic renewal, the instance will automatically renew when it expires.
  • During settlement, if the account balance is insufficient, the instance will automatically shut down and enter the shutdown state.
  • When the instance is shut down, the system saves instance data for 10 days free of charge. After more than 10 days, the system will release the instance resources, the data of the instance will be cleared and cannot be recovered.
  • After the instance is released, the data will be cleared and cannot be retrieved.
  • The data storage fee of the previous month will be settled on the 1st of each month. If the account balance is insufficient and the arrears are not paid by the 10th of the same month, the stored data will be erased and cannot be recovered.

Return & Refund

scenes to be used

If the funds you recharged to the balance of the Gpushare Cloud account will not be used in the future, you can withdraw the balance to your account by withdrawing. After all information is verified, the system will clear the balance and vouchers under the refund account, and the refund will be returned to the user account according to the original recharge channel within 7 working days.

Operation entrance

You can go to the Cost Center homepage, see the balance and the withdrawal entry, click the [Withdraw] button, and enter the withdrawal page for withdrawal.

Calculation of the amount that can be withdrawn

  • Withdrawable amount = total recharge amount - total used amount (including vouchers)
  • The actual value calculated by the formula may be negative, then the amount you can withdraw is 0
  • The available balance in the account is not a refundable balance. If the total consumption amount exceeds the total recharge amount, a refund cannot be made. However, the balance in the account can still be used for platform consumption.
  • Prerequisites for cash withdrawal: There are real recharge orders under the account, such as WeChat, Alipay, and public remittance channels for recharge orders.
  • The fee for the part of the invoice that has been applied for is currently not refundable, please be informed.

Notice

Once submitted, the system will clear the balance and voucher under the account. All data will be automatically erased and cannot be recovered ! !

Withdrawal method

Payments are expected to be returned to your account within 7 business days. The arrival time of a specific bank will vary due to the influence of the bank gateway. The specific arrival time is subject to the actual arrival time of the bank. You can withdraw money on the Cost Center【Withdrawal】page, and check the withdrawal status on the corresponding page.