Privacy Policy¶

Thank you for choosing and using Hengyuan cloud service.

In order to facilitate your registration, login, use of related services, and to provide you with more personalized user experience and services, we may collect and use your relevant information when you use Hengyuan Cloud services. Hengyuan Cloud attaches great importance to the protection of user information, and we will take corresponding security protection measures in accordance with the requirements of laws and regulations. We hope to explain to you through this "Hengyuan Cloud Privacy Protection Statement" (hereinafter referred to as "this statement") how we collect, use, store and share your information when you use the products and services provided by Hengyuan Cloud, and the ways we provide you with access, update, control and protection of this information.

This statement is closely related to the Hengyuan cloud service you use, I hope you read it carefully. If you confirm your acceptance of this statement or use Hengyuan Cloud services by checking online or any other means, it is deemed that you have fully read, understood and agreed to be bound by this statement, and this statement will create a legal relationship between you and Hengyuan Cloud potency.

1. Scope of application of this statement¶

1.1 This statement applies to Hengyuan Cloud Network Technology Co., Ltd. (hereinafter referred to as "Hengyuan Cloud" or "we") through Hengyuan Cloud official website and Hengyuan Cloud Products and services provided by other platforms of Yuanyun (such as WeChat applet), unless otherwise agreed in this statement.

1.2 This statement applies to all the information, materials, etc. submitted by you to register your Hengyuan Cloud account, as well as the information (except customer data) that you submit when you use Hengyuan Cloud services or that Hengyuan Cloud collects to provide you with services. The information is collectively referred to as "User Information". For example, name, business license, ID number, contact information, etc.

1.3 Customer data refers to all kinds of data that you upload, transmit, store, or process in any way such as analysis and distribution during your use of Hengyuan cloud services, including but not limited to the user data collected and generated in your daily business activities. personal information, etc.

1.3.1 You should ensure that customer data is collected and used in accordance with the law (including but not limited to entrusted processing, etc.), and that you will not and have never violated the legal rights of any individual or entity in any way.

1.3.2 You warrant that you have the right to use Hengyuan cloud services to store, transmit, analyze and distribute customer data, and we will process your customer data in accordance with your instructions.

1.3.3 You understand and agree that China and other countries and regions may have relevant regulations on data storage, export, etc. Before you use Hengyuan cloud services to store and transmit customer data, you should follow the applicable regulations in relevant regions. The relevant laws and regulations shall be fully and necessary evaluated and approved to ensure compliance with relevant regulations.

1.3.4 You can learn more about customer data policies through the "Hengyuan Cloud Service Agreement .

1.4 If the specific Hengyuan cloud service you use has other needs for user information, we will explain to you through the service rules, please decide whether to use the relevant services according to the content of the service rules.

2. Information we collect¶

2.1 We may collect your information in the following ways:

2.1.1 You actively submit, for example, the corresponding information that you or your authorized subject fills in and uploads when registering an account and completing information.

2.1.2 Information submitted and recorded by our employees or partners (such as your service provider, etc.) on behalf of you, such as your corresponding information that you entrust a specific service provider to fill in and upload in the Hengyuan cloud system.

2.1.3 The information we collect by actively collecting or generating corresponding records during your use of our services, such as the login time recorded in the background when you log in to your Hengyuan Cloud account, and your use of specific Hengyuan Cloud services. Operation records, etc.

2.2 In order to complete the registration of the Hengyuan Cloud account, you need to submit true, legal and valid information according to the registration method you choose, set and confirm the login password, etc., including but not limited to WeChat ID, e-mail, WeChat official account, user name , name/name, contact person, contact number, contact address, bank account information, industrial and commercial registration information, etc.

2.3 If you use the account of other platforms to log in to the Hengyuan Cloud platform or associate and bind the account of other platforms with the Hengyuan Cloud account, you will authorize Hengyuan Cloud to obtain the relevant information of your other platform account, such as WeChat ID, email address Address, WeChat official account, mobile phone number, nickname, avatar, gender, etc.

If you log in through other platforms or use Hengyuan cloud services by means of account association, etc., and the type of service you use requires real-name authentication, you need to perform real-name authentication on the Hengyuan cloud platform separately or change the original real-name authentication Information synchronization is authorized to Hengyuan Cloud in order to use such services smoothly.

2.4 When you perform real-name authentication, you need to provide corresponding information according to the authentication type you choose, such as name, ID card, name, business license, corporate bank account number, mailing address, industry information, mobile phone number, face information , contact information, etc.

Real-name authentication is an important basis for judging the attribution of an account. For the security of your account, please choose the authentication method carefully and submit legal, true and valid information.

Some services and activities only support the use or participation of real-name authenticated users. If you are not authenticated, you will not be able to use or participate in the aforementioned services and activities, such as network access, domain name registration, website filing, cloud market, face recognition, etc.

2.5 The information involved in account registration and management is closely related to your management and use of Hengyuan Cloud accounts and Hengyuan Cloud services (such as verifying your identity, etc.), please be sure to confirm and maintain it carefully; when the aforementioned information changes, please promptly To make changes, for example, when there is a change in management personnel, the account password, contact person, contact number, etc. should be changed in advance.

2.6 In order to provide continuous services and ensure service quality, during your use of Hengyuan cloud services, we will record and save your login and service related information (but will not include operations after entering the service), including but not Limited to:

2.6.1 Operation records, we will receive and record the operation records and related information of your use of Hengyuan cloud services, such as identity ID, operation time, operation object information (resource ID, region, product, etc.), IP address, browsing type of browser, language used, device model, operating system version, and web browsing/retrieval records, etc.

2.6.2 Contract information, if you need to apply for offline delivery or conduct product testing, etc., it is necessary to perform the contract, you should provide the contact person, contact information, address, billing information, order and other necessary information.

2.6.3 Other information, such as work order records, consultation communication records, etc.

2.7 If you need to join the partner cooperation program or enter the cloud market, you need to sign a separate agreement. For the performance of the contract, you should provide necessary information such as contact person and contact information.

3.1 We may collect and use your information through cookies and other related technologies. Specific purposes for which we use cookies include:

3.1.1 Remember who you are. For example: Cookies help us identify you as our registered user.

3.1.2 Analyze your use of our services in order to provide you with more thoughtful personalized services, including but not limited to customized pages, recommendations, etc.

3.2 You can refuse or manage cookies through your browser settings. However, please note that if you disable cookies, you may not enjoy the best service experience and the availability of certain functions may be affected.

3.3 This statement will apply to the relevant information recorded through Hengyuan Cloud Cookie.

4. HOW WE USE THE INFORMATION COLLECTED¶

In order to provide you with high-quality, convenient and safe services, we may use the collected information for the following purposes, subject to relevant laws and regulations:

4.1 To provide you with services.

4.2 To meet your individual needs. For example, language settings, location settings, personalized help services and directions, or other aspects of responding to you and other users.

4.3 Service Optimization and Development. For example, we will optimize our services based on the information generated when the Hengyuan cloud system responds to your needs. For example, to fulfill the terms of this statement or the service agreements and rules of other related products and services you use.

4.4 Protect Hengyuan Cloud, Hengyuan Cloud users and Hengyuan Cloud partners. For example, we will use your information for identity verification, security protection, fraud detection, and judging the security of your account. For example, when you use security features or other similar services, we may detect malicious programs or viruses, or identify fraudulent information for you. For example, when dealing with relevant disputes and complaints, provide relevant parties with relevant information to better facilitate the handling and resolution of disputes and complaints.

4.5 Push you relevant business news (such as financial news, product news, Hengyuan Cloud news, etc.) and commercial advertisements. For example, Hengyuan Cloud can push commercial advertisements to you through your mobile phone number, e-mail and other contact information by SMS, email, etc., to promote and promote Hengyuan Cloud services or other services on Hengyuan Cloud platform.

4.6 To provide you with services more relevant to you. For example, based on your information statistics and analysis or other user data statistics and analysis of Hengyuan cloud services, provide you with similar functions or services that may be of interest to you.

4.7 To invite you to participate in surveys about our products and services.

4.8 We may integrate and analyze the data of Hengyuan Cloud users using one or more Hengyuan Cloud services alone or with the user usage data of other services to form statistical user reports, business analysis and other data (collectively referred to as "statistical data"). ”), sharing, publishing, displaying, etc. inside or outside Hengyuan Cloud, we will ensure that the statistical data will not involve information that can identify a specific user.

4.9 For other relevant scenarios that may require the use of the collected information, if the usage scenario is not reasonably related to the initial scenario, we will obtain your consent again before using the information.

We will not share your information with any unrelated third parties without your consent, except in the following cases:

5.1 We may share your information with our affiliates, third-party service providers, service providers and agents for the following purposes only:

5.1.1 Necessary to provide the corresponding functions or services in "II. The information we collect", and necessary for the purposes described in the section "IV. How we use the information we collect".

5.1.2 Fulfill our obligations and exercise our rights in the "Hengyuan Cloud Service Agreement or this statement.

5.1.3 In order to provide better services, we may entrust third-party service providers, service providers and agents (collectively referred to as "partners") to provide you with services, including but not limited to consulting services, customer services, product recommendations, technology Services, etc., therefore, we will share some of your information with our partners as necessary to provide you with services. For example, in order to complete identity verification, in order to provide you with more suitable products and services.

5.1.4 For the products and services jointly developed and provided by us and our partners, we may need to share some of your information with our partners in order to realize the purpose of your use of the products and services. If we share your information with any of the above third parties, we will only share your information with them to the extent necessary to provide services based on the principles of lawfulness, fairness and necessity, and we will strive to ensure that the third party is using your information. When complying with this statement and other appropriate confidentiality and security measures that we require it to comply with, we undertake not to use your information for any other purpose.

5.2 As our business continues to develop, we may enter into divisions, mergers, acquisitions, asset transfers or similar transactions, and your information may be transferred as part of such transactions. When we transfer your information for the aforementioned reasons, we will comply with the requirements of relevant laws and regulations and perform corresponding responsibilities and obligations.

5.3 In accordance with relevant laws and other regulations, we may share, transfer and publicly disclose your information without your consent in the following circumstances:

5.3.1 It is related to the performance of obligations stipulated by laws and regulations, such as the implementation of the requirements of competent authorities.

5.3.2 Those directly related to national security and national defense security.

5.3.3 Those directly related to public safety, public health and major public interests.

5.3.4 Directly related to criminal investigation, prosecution, trial and execution of judgments.

5.3.5 In order to protect the major legitimate rights and interests of users or other individuals, such as life and property, but it is difficult to obtain my authorization and consent.

5.3.6 Personal information disclosed by users to the public by themselves.

5.3.7 Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

6. Information storage location and duration¶

6.1 We will store user information collected in mainland China in mainland China in accordance with relevant laws and regulations.

6.2 We usually only retain your information during the period of providing services to you, and the retention period will not exceed the period necessary to meet the relevant purpose of use. However, in the following circumstances, and only for the purposes related to the following circumstances, we may need to retain your information or part of it for a longer period of time:

6.2.1 Comply with applicable laws and regulations and other relevant regulations.

6.2.2 To comply with court judgments, rulings or other legal process requirements.

6.2.3 Comply with the requirements of relevant administrative, judicial or other competent authorities.

6.2.4 Reasonably necessary to implement the relevant service agreement or this statement, handle complaints/disputes, or protect the personal and property safety or legitimate rights and interests of others.

Seven, information security¶

7.1 We strive to keep information secure against loss, misuse, unauthorized access or disclosure.

7.1.1 We use various security technologies to ensure the security of information. For example, we will strive to take security measures such as encryption to prevent unauthorized access or modification, disclosure, damage or loss of user information.

7.1.2 We have established strict management systems and procedures to ensure the security of information. For example, we strictly limit the scope of people who have access to information and conduct audits that require them to comply with confidentiality obligations.

7.1.3 We attach great importance to information security compliance and fully protect your information security with industry-leading solutions.

7.1.4 In the event of a security incident such as personal information leakage, we will activate an emergency plan to prevent the expansion of security incidents.

7.2 In order to more effectively protect your information security, we also hope that you can strengthen your self-protection awareness and measures. We are only liable to the extent that your information is leaked directly due to Hengyuan Cloud's fault. Please keep your account and password information properly to avoid your information leakage. The Hengyuan Cloud account has security protection function, but you also need to properly protect your information, unless you judge it necessary, do not provide your account password and other information to any third party.

8. How do you manage your information¶

8.1 You may access, modify and delete your user information. In order to protect your account security, legitimate rights and interests, etc., different information access, modification and deletion may have different requirements (for example, changing real-name authentication information requires identity verification), and based on technical logic, legal and regulatory requirements, ensuring information security, etc. For legitimate reasons, some of your information may not be accessible, modified and deleted (for example, you cannot change the assigned account ID).

8.2 After your registration is complete, you can improve and modify your account information, for example, improving industry information can provide you with more accurate industry discounts and activity information.

8.3 You can modify the message subscription settings, choose how to receive subscription messages or select the category of messages to be subscribed to. However, since the pushed messages may be closely related to your account security and service usage (such as account arrears notifications, product expiration/recycling notifications, etc.), we recommend that you do not cancel the subscription to avoid missing messages.

8.4 We will collect, use and store your information in accordance with the requirements of laws and regulations or the agreement between the two parties. If we collect, use or store your information in violation of the provisions of laws and regulations or the agreement between the two parties, we will correct or delete your information.

8.5 If your information collected and stored by us is wrong and you cannot correct it yourself, you can ask us to correct it.

8.6 You can cancel your Hengyuan Cloud account. After successful logout, all services and data under the account will be deleted and cannot be recovered. After you cancel your account, we will retain your relevant information in accordance with the requirements of relevant laws and regulations; after the statutory retention period is exceeded, we will delete or anonymize your personal information in accordance with the law.

IX. Changes to Statements¶

We may revise the terms of this Statement from time to time, and such revisions form part of this Statement. If the aforementioned revisions may cause a substantial reduction of your rights under this statement, or changes in important rules such as expanding the scope of our collection and use of information, we will prompt or display a prominent position on the Hengyuan Cloud website before the revision takes effect. To send you emails or otherwise notify you. Under the foregoing circumstances, if you continue to use our services, you agree to accept the revised content.

10. Contact us¶

If you have any questions or comments about the content of this statement and policy, or if you have any questions and comments about Hengyuan Cloud's practice and operation of this privacy policy, you can log in to Hengyuan Cloud's official website and click "Feedback and Suggestion" on the right side of the homepage Contact us and we will respond to your request within 15 days.