Return & Refund

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If the funds you recharged to the balance of the Gpushare Cloud account will not be used in the future, you can withdraw the balance to your account by withdrawing. After all information is verified, the system will clear the balance and vouchers under the refund account, and the refund will be returned to the user account according to the original recharge channel within 7 working days.

Operation entrance

You can go to the Cost Center homepage, see the balance and the withdrawal entry, click the [Withdraw] button, and enter the withdrawal page for withdrawal.

Calculation of the amount that can be withdrawn

• Withdrawable amount = total recharge amount - total used amount (including vouchers)
• The actual value calculated by the formula may be negative, then the amount you can withdraw is 0
• The available balance in the account is not a refundable balance. If the total consumption amount exceeds the total recharge amount, a refund cannot be made. However, the balance in the account can still be used for platform consumption.
• Prerequisites for cash withdrawal: There are real recharge orders under the account, such as WeChat, Alipay, and public remittance channels for recharge orders.
• The fee for the part of the invoice that has been applied for is currently not refundable, please be informed.

Notice

Once submitted, the system will clear the balance and voucher under the account. All data will be automatically erased and cannot be recovered ! !

Withdrawal method

Payments are expected to be returned to your account within 7 business days. The arrival time of a specific bank will vary due to the influence of the bank gateway. The specific arrival time is subject to the actual arrival time of the bank. You can withdraw money on the Cost Center【Withdrawal】page, and check the withdrawal status on the corresponding page.